Frequently Asked Questions

Find the answers to the most commonly asked questions about our web-based recruitment software from system set-up to customer support.

General questions

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With the starter package, you get one user per account. The monthly license packages allows for unlimited users.
Yes, there are email templates setup within the system that you can use or alternatively write your own. You can email one applicant or use the bulk functionality to email many applicants in one go
Yes, you can arrange interviews and invite your interview panel to the interview. This integrates with your calendar.

System Setup

Monthly license packages include most modules, however there are additional costs for the Job Requisition module. Extra integrations are assessed on a case-by-case basis. Please contact us for complete pricing.

No, QJumpers is cloud based and there is no need for you to install anything.
QJumpers allows for different approval functionality and workflows within the system. You can use these or else choose to include the Job Requisition module for a more comprehensive process.

QJumpers can link to your current job packs through our technology partner eQuest at no cost.  If you need to purchase packs, our advertising partner Ad Club will get you sorted in no time. Alternatively you can choose to pay a casual rate for job board advertising.

Through our technology partner eQuest, you can post to any job board that you have an account with. You can also automatically post to your own jobsite or use the job link to post anywhere you like.
Yes, from your own jobs site or from the QJumpers website, you can share your jobs on to the common social media platforms.


Yes – your administrator can set up brands in your system and advertise using whichever is selected.
If you select to have your own careers page or a feed from the QJumpers system, your jobs will automatically be advertised on your own website. Or you can select to advertise the role internally only.

A Reporting module is included free with every monthly license package. This includes reports on things such as source of applicant, source of hire, time to hire, number of roles advertised by date/department/ hiring manger, current status of roles, etc. … (coming soon…)

Yes, all packages allow administrators to create their own screening questionnaires and add them to any vacancy. All applicants will then be required to complete this questionnaire, and you can choose to automatically decline an applicant based on their answers to your questions.  You can also choose to rank applicants based on their answers.

No – your applicants are only for you. We do not promote or sell them to other employers.

Yes,a talent pool is included in all monthly packages.

Yes, please ask if you would like to have QJumpers integrated into your payroll system (or any other HR system). We have an API you can use or alternatively work with your payroll provider to make it happen.

Functionality depends on the permission and roles that your administrator gives to each user within the system. Bulk emailing to applicants is available along with creating interviews which link to your calendar. All users can add notes about applicants and flag candidates that they like or dislike.

Technical Support

No, all upgrades are done for free. We do regular updates to ensure that you always have the latest technology.

QJumpers has a dedicated team ready to help with any questions you may have. Feel free to email, log a request on your QJumpers Zendesk account or give us a call.  We are open for calls during all normal business hours (CST) as well as New Zealand business hours. 

Our upgrades and maintenance outages are done between 12pm and 5am CST.